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Regalwins Casino
Login and Welcome Offer
Welcome to Regalwins Casino. On our own pages and on your bank statement our name appears as Regal Wins. Our casino runs on proprietary software. Sign in to pick up where you left off, or join today and start with a welcome package of bonus money and free spins. Expect slots, jackpot games and a live casino with real dealers.
Regalwins Casino Login
Log in with the username and password you chose when you joined. You'll need both for any transaction on your account, so keep them to yourself. Once you're in, your active bonus and your safer gambling settings sit in My Account.
Account on a break
When a Take a Break period is running, the login screen shows that your account is locked, and access returns once the period you picked is over. A self-excluded account stays closed for the whole length of the exclusion.
Coming back after a long gap
If you don't log in for 12 months or more, we treat the account as dormant. With money in your balance, we'll try to reach you on your contact details at least 30 days before that happens. Logging in at any time wakes the account up again, and nothing is deducted from it while it sleeps, nor are your consumer rights affected.
Where you can play from
We welcome players located in the United Kingdom, the Republic of Ireland, the Channel Islands, the Isle of Man and Gibraltar. Getting round these controls with a virtual private network or any other way isn't allowed, and we don't pay winnings to anyone who reaches our games from outside these places. If an account is opened or used against this rule, even by mistake, we close it and cancel every unsettled wager straight away.
Opening Your Regalwins Account
To join, complete our registration form with your personal details.
Your details
Tell us your name, address, date of birth, country of residence, email address and phone number.
Username and password
Pick a username of 6 to 15 characters using letters, numbers or underscores. Your password needs at least eight characters with one capital letter, one lower case letter and at least one number.
Your financial limits
Before you finish, you choose your financial limits and confirm them with a tick box together with our Terms and Conditions. You can change them later from your account.
Age and identity
You must be 18 or older and over the legal gambling age where you live, because underage gambling is a criminal offence. Our Player Verification may be completed automatically as you register, or we may ask you for proof of ID and address. Each customer can hold one account with us. If we find extra accounts, we can close them and treat any bonuses on them as void. People who are self-excluded, including through GamStop, can't open an account.
Regalwins Casino Bonus for New Players
Your welcome offer is waiting in your account from the moment you register, and a deposit claims it.
Welcome offer
Up to £30 bonus and 50 free spins on selected games. New players only. Minimum deposit £15. Deposits by PayPal or Paysafecard don't qualify. 10x wagering and a £50 maximum win apply.
How it's applied
If you'd rather deposit later, you can open the offer again in My Account under Bonuses, then Active Bonus, for as long as it's valid. We may change or withdraw a promotion at any time, but an offer you've already opted into or received stays valid on the terms it came with, or we take reasonable steps so that you aren't left worse off.
Free spin winnings
Every bonus we offer carries a wagering requirement, which sets how many times you play the bonus through before it and its winnings turn into cash. Winnings from free spins are paid as bonus, so they're wagered too. You can follow what's left in My Account under My History and Promo History. With more than one active bonus, the wagering targets and expiry dates may be combined, and Customer Services can confirm how that works for you.
Withdrawing during wagering
If you ask to withdraw any funds before the wagering is complete, the bonus balance is forfeited along with any winnings from bonus bets. The same happens if wagering isn't met in time. Where an offer sets no period of its own, the wagering is due within 30 days of the bonus being added to your account. When a bet uses both cash and bonus funds, its winnings are split between the two balances in proportion.
Games and jackpots
Free spins play on chosen games, which include our Exclusive Slots and titles from studios such as NetEnt and Eyecon. Each bonus names the games it can be used on, and progressive jackpot games are always left out of bonus play. Taking unfair advantage of a promotion, or trying to, counts as prohibited conduct and can lead to bets being voided, winnings and bonuses being withheld and the account being suspended or closed.
Free Spins, No Deposit Offers and Promotions
The welcome offer above starts with a deposit, but it isn't the only way to pick up spins. Each promotion should set out on its own page, or in the email or text message that brings it to you, what you need to do to qualify.
Daily free spin
Eligible players get one free-to-play spin every day from 8am until 11.59pm. Prizes, eligible games and wagering differ from spin to spin, and prizes that aren't cash stay valid for 24 hours.
Promotions without a deposit
Some of our promotions may give you bonuses or free spins where no deposit is needed to play. Open Promotions to see which ones are running for your account.
Opt-in offers and tournaments
Our most common promotions are opt-in offers that award free spins and prizes. We also run slot tournaments and seasonal events around Halloween, Mother's Day, bank holidays and Christmas. Our 99 Royale slot promotion puts 99 players into a single battle for a prize.
Loyalty points
Making a deposit unlocks loyalty points on your account. Wagering requirements may apply to the rewards you collect with them.
Regulatory duties, including safer gambling requirements, can place restrictions on an account that limit which bonuses and promotions it can join and which offer messages it receives.
Slots and Jackpots
Our lobby holds hundreds of casino games, grouped into Slots, New Games, Megaways and Jackpots. You can browse slots by features, paylines or themes, and there are also Scratch and Arcade games and our own Exclusive Slots, among them our exclusive release Captain Eye. The games come from studios including NetEnt, Microgaming, Scientific Games, Eyecon and Playtech.
Jackpot fans can pick from Rapid Fire Jackpots, Gold Blitz and Big Bass Jackpots, with Jackpot King titles among them. A registered account with at least one deposit unlocks every game in the lobby, and progressive jackpots are open only to players who have deposited.
Every game has a minimum bet, and some let you play from as little as 1p. Tap the "i" button, or open the settings cog and go to Help, to see a game's rules, pay table and theoretical return to player. Games can carry their own maximum bet, and we set limits on maximum winnings that apply however much you stake.
Enchanted Prince Progressive
Min bet 25p, 25 paylines, progressive jackpot
40 Fortunes Fruit 6
Min bet 20p, 40 paylines, free spins and bonus round
333 Boom Banks Power Combo
Min bet 10p, 20 ways
John Hunter and the Tomb of the Scarab Queen
Min bet 25p, 25 paylines
Gold Cash Freespins 2
Min bet 20p, 40 paylines
Sizzling Hot Deluxe
Min bet 5p, 5 paylines
Big Bass Splash
Min bet 10p, 10 paylines
Fishin' Frenzy The Big Catch 2
Min bet 10p, 10 paylines, free spins and wilds
Live Casino
Our live casino puts you at real tables with a dealer and a chat window, and the tables open at set times of day. Alongside them sit our Playtech Live studio and a separate Game Shows lobby. Our Playtech Live tables include All Bets Blackjack, Quantum Roulette Live and Cash Collect Roulette Live, and the game shows run from Marble Race to 24D Spin. Stakes differ from one table to the next.
Live Spin a Win
Streamed from our Playtech Live studio.
Live Funky Time
Part of our live game show line-up.
Live Mega Roulette
Live roulette with Mega Multipliers.
Live Crazy Pachinko
Spin Modes, a Top-Up Phase and a Pachinko Bonus Round.
Regalwins Casino App and Mobile Play
Our casino plays straight in your browser on a desktop computer, a tablet or a phone.
Any device in your browser
Everything stays in the same account, whichever device you pick up.
If the connection drops
If your connection drops during a game, your balance is updated with the result of your bet, including any winnings.
Deposits
You can pay in with six methods, each shown below with its minimums.
| Method | Deposit | Withdrawal | Minimum deposit | Minimum withdrawal |
|---|---|---|---|---|
| Visa | Yes | Yes | 10.00 | 10.00 |
| Mastercard | Yes | Yes | 10.00 | 10.00 |
| PayPal | Yes | Yes | 10.00 | 10.00 |
| Paysafecard | Yes | No | 10.00 | Not available |
| Apple Pay | Yes | Yes | 10.00 | 10.00 |
| Instant Bank Transfer | Yes | Yes | 10.00 | 10.00 |
Pounds or euros
Every method works in pounds or euros. Debit card and PayPal deposits land in your balance as soon as they're approved.
Debit cards only
We don't offer credit. Credit cards and cards issued by American Express aren't accepted, and that includes a credit card registered with PayPal, Apple Pay, Google Pay or a similar service.
Cards in your name
You can only register a card for which you're a named holder of the bank account behind it. A payment method in someone else's name can lead to the account being suspended and more ID being requested.
Paysafecard
Paysafecard is a prepaid method that lets you deposit online without adding any card or bank details to your account.
Withdrawals
How fast a withdrawal reaches you depends on the method it goes to.
How fast
Most withdrawals are processed instantly and reach your bank within 15 minutes. All major banks and PayPal are enabled for Fast Withdrawals. Withdrawals to Visa and Mastercard cards that aren't enabled for Fast Withdrawals take one to three working days to reach you.
Where your money goes
You can usually withdraw only through a method you've used to deposit, under our net deposit policy. If you've used more than one, the money goes to the method with the highest net deposits, the running total of what you've paid in less what you've taken out on it. The name on the method has to match the name registered on your account. Paysafecard deposits can't be paid back to Paysafecard. For that and any other non-refundable method we pay to another registered method that can receive the money, and you may first go through a higher level of identity checks.
Before your first withdrawal
You can't withdraw until we've successfully finished our initial Verification Checks, and a delay in sending what we've asked for can hold up a payout. For your first bank transfer, we need a statement showing your name, address, sort code and account number. Transfers only go to an account in your name, held in one of the places we accept players from.
Fees and limits
We don't charge fees on withdrawals. Visa debit cards and payment services such as PayPal can set their own withdrawal limits from time to time. If you'd like to take out more than that, contact Customer Services.
Two account rules can also affect a payout. A bet affected by an error or malfunction is void, and any winnings or bonuses that came only from that error are void as well, with pending withdrawals reversed. Chargebacks aren't allowed, and if we learn of a suspected fraudulent payment, we suspend or close the account, reverse any withdrawal made and recover what we lost, any winnings that came from the activity, or both.
Verification and Account Security
We verify every player to meet our legal and regulatory duties, and the checks run in two stages.
Player Verification
This stage confirms your age and identity under UK regulations. Our checks can also cover your address, location, financial circumstances and the source of the money you deposit. When we need documents, we may ask for a passport, driving licence or national ID card, a utility bill or bank statement from the last 3 months, or a selfie holding your ID. We will suspend or restrict your account while we carry out these checks and/or until you provide the information and documents we request, and we may close it if information turns out to be false or documents we reasonably ask for don't arrive.
Account Verification
Once your play reaches a certain level of activity, we also confirm that you can support it, which is a Gambling Commission requirement. We'll ask about your source of income. For employed players we recommend three months of payslips and bank statements showing the funds in your account, and for self-employed players the latest tax year's P60 or self-assessment form. Savings statements, winnings statements and, for retired players, pension slips also work. If we don't receive this information, your ability to deposit may be removed.
How to send documents
Upload your documents through our secure upload portal, or connect through Open Banking. We will never ask you to email documents to us directly, which helps you spot a genuine message from us.
Keeping your account safe
We do not sell customer information or rent it to others. If a payment method on your account is lost, cancelled or stolen, let us know, and we may ask for proof.
Licence, Ownership and Player Funds
We are operated by Rank Interactive (Gibraltar) Limited, and two regulators oversee our casino depending on where you play from.
Who we are
Rank Interactive (Gibraltar) Limited is incorporated in Gibraltar under registered number 120385. It's a wholly owned subsidiary of The Rank Group Plc, which is listed on the London Stock Exchange.
Our licences
For customers in Great Britain, we are licensed and regulated by the Gambling Commission under account number 57924. For customers outside Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner under licence numbers RGL 133 and RGL 134. Our terms are governed by the laws of England and Wales, whose courts settle disputes about them. If you live elsewhere in a place we accept players from, you keep your local legal rights and can still bring a claim in the courts there.
Your balance
We hold money at least equal to all active customer balances in a separate bank account, apart from our business accounts and on trust for you, so it's there to withdraw or play with. This meets the Gambling Commission's requirements for segregating customer funds at the medium level of protection. Steps are in place to protect your funds if we became insolvent, but there's no absolute guarantee that all of it would be repaid.
If something goes wrong
Tell our Customer Services about a complaint as soon as you can, and within six months of what happened, because we may reject it after that. Anything about how a game or bet worked or was settled needs to reach us within seven days, while the technical logs are still available. Add the Game ID and a screenshot of the finished game where that applies. If you are dissatisfied with the outcome of your complaint, you can escalate it to the Independent Betting Adjudication Service if you live in Great Britain, or to the Gibraltar Gambling Commissioner if you live elsewhere.
Safer Gambling Tools
We want every session to stay fun. Our safer gambling tools include deposit limits, session reminders, Take a Break and self-exclusion. You can set Take a Break and self-exclusion yourself in the Responsible Gaming area of My Account, or ask Customer Services to do it for you.
Net deposit limit
This limit counts what you deposit less what you withdraw. Set it in the My Limits tab of the cashier for a day, a week or a month. A daily limit covers a 24-hour period, a weekly one a rolling seven days and a monthly one a rolling 30 days rather than the calendar month. The rolling limit doesn't reset but keeps up in real time, and with several periods set the lowest remaining amount applies.
Gross deposit limit
A fixed period limit adds up everything you deposit in the period, and withdrawals don't change it. It starts afresh at the end of each period, with daily limits resetting at midnight UTC. Lowering a limit in Financial Limits works straight away. To raise or remove one, you confirm the change after 24 hours, and before we raise a limit we may ask you to fill in a short survey.
Take a Break
Choose a break from one day up to six weeks. You can't reach your account or gamble until it ends, and it can't be unlocked early. Only your Regalwins Casino account is locked, so accounts with our sister sites or other providers carry on as normal.
Self-exclusion
Self-exclusion closes your account for 6 months to 5 years and applies to all accounts operated by Rank Interactive (Gibraltar) Limited. You can't reopen it for any reason until the period ends or open a new one with the same details. Any cash balance goes back to your bank account or another payment method, while all bonuses, loyalty points and promotion opt-ins are forfeited and won't be reinstated. Once the period has passed, contact Customer Support to ask about reopening. Our Safer Gambling team will be in touch within three working days and ask you to complete a questionnaire. If a marketing campaign had already started, promotional messages can still reach you for up to 21 days.
Session reminders
You can set reminders that pop up at regular intervals in each game session, from opening a game until you close it or lose the connection. They apply to real money bets only.
GamStop and support
We're registered with GamStop, the free service that lets you self-exclude from all online gambling companies licensed in Great Britain. A GamStop exclusion may take a number of days to become active with us. For help, call GamCare free on 0808 8020 133, or reach Gordon Moody, Gamblers Anonymous or the National Problem Gambling Clinic. Our 12-question self-test can also help you see where you stand.
Customer Support
Our Support team is here 24/7 through the Support Hub, and if you have a complaint, the steps and time frames are in the Licence, Ownership and Player Funds section.
Live chat
Start a chat with our team for help with your account.
Email and phone
Prefer to write or talk? You can reach the same team by email or by telephone. If you decide to close your account, Customer Services will do it, and any positive real money balance is paid back to you unless we're entitled to withhold it under our terms.
Regalwins Casino FAQ
How do I log in to Regalwins Casino?
Use the Log in button above. Regalwins Casino Login covers sign-in and what happens if your account is on a break or dormant.
Is there a Regalwins Casino no deposit bonus?
For information about these offers, go to Free Spins, No Deposit Offers and Promotions.
Is there a Regalwins Casino app?
Go to Regalwins Casino App and Mobile Play.
Is Regalwins Casino licensed in the UK?
Yes, for players in Great Britain. Go to Licence, Ownership and Player Funds.
How quickly are withdrawals paid?
Go to Withdrawals for payment timings.
Can I limit how much I deposit?
Yes. Go to Safer Gambling Tools for the options.